Shipping Policy
At Lipsaa, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle shipping, delivery times, charges, and other related details.
1. Shipping Coverage
We currently ship across India. If your area is not covered, you will be notified at checkout.
2. Processing Time
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- You will receive an order confirmation email and a shipping confirmation with tracking details once your package is dispatched.
3. Delivery Time
Estimated delivery time after dispatch:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (if available)
Delivery times may vary depending on location, courier delays, or external factors.
4. Shipping Charges
- Standard Shipping: [Insert Rate or “Free on orders above ₹599”]
Final shipping charges are calculated and displayed at checkout before you complete your order.
5. Order Tracking
Once your order is shipped, you will receive an email with a tracking number and link. You can track your order directly via our website or the courier’s site.
6. Delivery Issues
If your order:
- Is delayed: Please contact us after the estimated delivery window has passed.
- Arrives damaged: Contact us within 48 hours with photos, and we will assist you with a replacement or refund.
- Is lost or undelivered: We will investigate with the courier and offer a resolution.
7. Change of Shipping Address
You may update your shipping address before your order is dispatched by contacting us at [info@lipsaa.com]. Once an order is shipped, address changes are not possible.
8. Contact Us
For shipping inquiries or issues, please contact:
📧 Email: info@lipsaa.com